How can we help you today?
Unable to select users, notification rules, or other grid rows in web interface Print
Modified on: Thu, Jul 17, 2014 at 6:13 PM
When using the Loupe Server Web Interface with Chrome you notice that you can't select a row in a grid by clicking on the row. This prevents you from being able to easily select items throughout the Admin section as well as some other parts of the application. Internet Explorer doesn't experience the problem.
This is caused by how Chrome translates click events on touchscreen computers to emulate hover on first touch which doesn't work with the version of Kendo UI grids incorporated into the web interface
At this time we recommend switching to Internet Explorer or a non-touch computer to avoid the issue. Telerik is aware of the issue and has addressed it in a newer version of Kendo UI which will be incorporated into a future version of Loupe.
Did you find it helpful?Send feedback